The whole visit, live on the patient’s phone

Patient ConnectNOW lets a patient scan a QR and follow every step of their visit in real time — so a wait they can see is a wait that feels shorter, and no one is left wondering what’s next.

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The metric it owns

the patient’s perceived wait

measured on your data in the pilot

The worst wait is the one a patient can’t see the end of

A patient with no idea what’s happening — or how long is left — experiences every minute as longer than it is. That uncertainty, not just the clock, is what drives dissatisfaction and crowds your desks with ‘where are we?’.

How Patient Connect NOW works

A real-time layer over the systems you already run — no rip-and-replace.

Put the visit on their phone

A patient scans a QR and sees their live journey — where they are, what’s next, and roughly how long.

Follow every step live

Each milestone updates in real time, so the patient stays informed without asking staff.

Reads your existing systems

Patient ConnectNOW layers onto the live patient journey — no rip-and-replace, live in about two weeks.

What you get

Lower perceived wait, even when the clock is the same
Fewer ‘where are we?’ questions at the desk
A more transparent, modern patient experience
Higher satisfaction from patients who feel informed

Frequently asked questions

What does Patient ConnectNOW do?

It puts the whole visit on the patient’s phone — scan a QR, follow every step live — so patients always know what’s next and perceived wait falls.

Does the patient need to install an app?

No. Patient ConnectNOW works from a QR scan in the browser, layered on your existing patient journey, and is live in about two weeks.

What results can we expect?

Patient ConnectNOW is built to move perceived wait; the exact improvement is measured on your own data during the pilot.

See Patient Connect NOW on your own data

Start a risk-free 30-day pilot. Two weeks from now, you’ll have the numbers.

Book your 30-day risk-free pilot

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