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EnquiryNOW

Every walk-in and phone enquiry, answered from one place

EnquiryNOW captures each enquiry, routes it to the right team, and tracks it to an answer in real time — so nothing falls through and response time keeps improving.

Start a free 30-day pilot
The metric it owns
enquiry response time
measured on your data in the pilot

Enquiries scattered across desks and phones are enquiries that go unanswered

Walk-in questions, phone calls, and referrals land in different places with no shared record — so some wait, some are lost, and no one can see how long an answer really takes. Every missed enquiry is a patient, and often revenue, walking away.

How Enquiry NOW works

A real-time layer over the systems you already run — no rip-and-replace.

Log every enquiry in one place

Walk-in and phone enquiries captured on one board, with source, owner, and status.

Route and answer fast

Each enquiry goes to the right team and is tracked to an answer, with stalls flagged before they’re forgotten.

Reads your existing systems

EnquiryNOW layers onto your front-office systems — no rip-and-replace, live in about two weeks.

What you get

Frequently asked questions

What does EnquiryNOW do?

It logs every walk-in and phone enquiry, routes it to the right team, and tracks it to an answer from one place — so response time falls and nothing is missed.

Does it replace our systems?

No. EnquiryNOW reads from your existing front-office systems and adds a real-time layer. Most hospitals are live in about two weeks.

What results can we expect?

EnquiryNOW is built to move enquiry response time; the exact improvement is measured on your own data during the pilot.

See Enquiry NOW on your own data

Start a risk-free 30-day pilot. Two weeks from now, you’ll have the numbers.

Book your 30-day risk-free pilot

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